Chapter 6 Corporate communication

--->  Presentation skills is in the top five skills that companies look for when filling positions.

--->   A woman speaks between 22,000 and 25,000 words a day whereas a man speaks between 7,000 and 10,000

--->  Scapgoating--It is seen in most family situations and in the workplace and is usually  destructive.

--->  Avoidance--an avoidance "project" to shift the subject away from yourself to enter a comfort zone

--->   Swearing is a way of hooking some people.

--->  Continued selective listening is one of the best ways to destroy a relationship.

--->   Providing feedback is the most important active listening skill.

--->  A typical speaker says about 125 words per minute. The typical listener can receive 400-600             words per minute. Thus, about 75 percent of listening time is free time.

--->  Feedback is the mirror of communication. Without feedback, communication is one-way.

--->  Stereotyping causes us to typify a person, a group, an event or a thing on oversimplified conceptions, beliefs, or opinions. 

--->  Clarifying muddled messages is the responsibility of the sender.

--->  Written communication can be useful when information has to be sent to large numbers of    people and can reinforce verbal communication.

--->  Written communication is permanent and makes a lasting impression.

--->  Only one third of a message is sent in a person-to-person exchange in words alone.

--->  Modes of Communication:Verbal, Non verbal, Written

--->  Marketing communication can include advertising, direct mail, sponsorship and selling

--->  Communication is the method by which people share their ideas, information, opinions and   feelings.