Chapter 7 Effective Leadership

--->  Leaders are intermediary between the work groups and top management. They are called linking pins by Rensis Likert.

--->  The three vital determinants of teamwork are: Leader,Subordinates,The environment.

--->  Conflict is not suppressed. Dealing with and managing conflict is seen as a way to improve team performance.

--->  Power maximizes the importance of lateral and upward influence, while

Leadership focuses upon downward influence

--->  Reward Power -Able to give special benefits or rewards to people.

--->  Legitimate Power - The power a person receives as a result of his or her position in the formal hierarchy of an organization.

--->  Expert Power - Influence based on special skills or knowledge. Expert power is the most strongly and consistently related to effective employee performance.

--->  Referent Power - Influence based on possession by an individual or desirable resources or personal traits.

--->  Coercive Power-- that is based on fear.

--->  Three leadership styles

Autocratic--This type is used when the leader tells her employees what she wants done and how she wants it done, without getting the advice of her team.

Democratic --This type of style involves the leader including one or more employees in on the decision making process

      Free reign--In this style, the leader allows the employees to make the decision

--->  To be a good leader- make sound and timely decision – keep your team informed

--->  The four factors of leadership - follower, leader, communication, situation.

--->  Leaders must be A professional --Seek responsibility and take responsibility for his  actions

--->  Good leaders develop through a never-ending process of self-study, education, training, and experience

--->  Managers are people who do things right, while leaders are people who do the right thing