Privacy Policy

Last Updated: July 2026

Welcome to MyExamPro. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the MyExamPro web application and mobile application ("Application").

By using this Application, you agree to the collection and use of information in accordance with this Privacy Policy.

---

1. Information We Collect

To provide our services, we may collect the following information:

Personal Information

• Full Name
• Email Address
• Mobile Number
• Employee ID (if applicable)
• Target Promotion Grade/Course

Academic Information

• Mock Test Results
• Practice Test Scores
• Performance Statistics
• Learning Progress
• Course Preferences

Technical Information

• Device Information
• Operating System
• Browser Information
• IP Address
• Application Version
• Login Date and Time
• Device Identifier (for security purposes)

2. How We Use Your Information

Your information is used to:

• Create and manage your account.
• Authenticate users securely.
• Maintain examination history.
• Generate mock test reports and performance analytics.
• Track learning progress.
• Allow administrators to review and approve target grade changes.
• Prevent unauthorized access and multiple simultaneous logins.
• Improve application performance and user experience.
• Respond to support requests and user feedback.

Your information is used only for operating and improving the MyExamPro platform.

3. Advertising and Analytics

The Android version of this Application may display advertisements using Google AdMob.

Google AdMob may automatically collect:

• Advertising ID
• Device Information
• IP Address
• Network Information
• App Usage Statistics
• Crash Reports
• Performance Data

This information helps Google display relevant advertisements, measure advertisement performance, improve advertising services, and detect fraud.

Google Privacy Policy:
https://policies.google.com/privacy

4. Data Sharing

We do not sell, rent, or trade your personal information.

Your information may only be shared:

• With authorized MyExamPro administrators.
• With trusted third-party service providers such as Google AdMob.
• When required by applicable laws or legal processes.

5. Data Retention

We retain your information for as long as your account remains active or as required to provide our services.

Exam history, practice results, and performance records may be retained to help users monitor their learning progress.

Upon request for account deletion, personal information will be removed unless retention is required by law or for legitimate administrative purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

• Encrypted password storage
• Secure authentication mechanisms
• Restricted administrator access
• Regular security monitoring

While we strive to use commercially acceptable security practices, no method of electronic storage or transmission over the Internet is 100% secure.

7. Your Rights

You may request to:

• Access your personal information.
• Correct inaccurate information.
• Update your account details.
• Request account deletion (subject to applicable policies).
• Contact us regarding privacy concerns.

8. Children's Privacy

MyExamPro is intended for BSNL employees and examination candidates. It is not intended for children under the age of 13, and we do not knowingly collect information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised "Last Updated" date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us through the Support section of the Application or reach out to the MyExamPro administrator.